Polygraph Test Durban | Lie Detector Tests – Polygraph Matters
Polygraph Matters · Integrity · Trust · Facts

Find The Truth.
Professional polygraph testing in Durban & KwaZulu-Natal

A polygraph examination eliminates suspicion so you can act on facts. Dan Herman is an AIIP-trained, SAPPA-registered examiner who personally conducts every test, in private, with written consent, and reports the outcome in writing.

Not sure a polygraph is the right tool for your situation? The first conversation is free and there is no pressure to proceed.

Polygraph Matters — Find the Truth
Trained & accredited by the American International Institute of Polygraph
Member, South African Professional Polygraph Association
Written, informed consent, always
Results go only to the authorised client and the examinee
Does this sound familiar?

Something is going on, but you can't put your finger on it.

Things are not adding up. It goes quiet when you walk into a room. Staff don't look you in the eye and deflect attention. The positive vibe has gone, and nobody is talking.

Left unchecked, the situation grows and your trust fades. A polygraph examination is a fast, fair way to find out what is really happening, clear the people who are not involved, and act on facts instead of suspicion.

Where polygraph helps most

  • Warehousing, distribution & supply chain — stock shrinkage, pilferage, collusion with drivers or receivers.
  • Manufacturing & factories — missing materials, sabotage, safety cover-ups.
  • Offices, retail & cash-handling — fraud, till discrepancies, leaked information.
  • Hiring for trusted roles — drivers, security, domestic staff, finance.
  • Personal relationships — doubt and mistrust that talking alone has not resolved.

Dan's own background is in warehousing, distribution, supply chain and manufacturing, but he conducts examinations in every industry.

Never done this before? Start here

What a polygraph actually is, in plain language

Most people's idea of a lie detector comes from television. The real thing is quieter, slower and far more careful.

A polygraph records three things your body does without you deciding to: how you breathe, how much your skin conducts a tiny current (sweat response), and your blood pressure and pulse. Sensors go on your chest, your fingers and your upper arm. Nothing hurts.

The examiner then asks a short set of carefully worded yes-or-no questions (normally no more than four relevant questions), several times over. Everything is agreed with you beforehand. There are no surprises and no trick questions. The recordings are scored with a standardised method and the result is one of three outcomes: no significant response (truthful), significant response (deceptive) or inconclusive.

The whole process takes about an hour and a half, sometimes a little longer, and most of it is talking. For a truthful person it is usually a relief, because it is the fastest way to put a suspicion to rest.

What it is not

  • Not mind reading. It can only test specific, agreed questions about things you did or know.
  • Not a "nervous test". Everyone is nervous. The scoring compares your responses to different questions, so general anxiety does not fail you.
  • Not proof on its own. In South Africa a result is one piece of evidence that supports an investigation. It cannot be the sole reason anyone is disciplined.
  • Never forced. Nobody can be made to take a test. Consent is given in writing and can be withdrawn.
87–89%

Decision accuracy

For validated techniques in the American Polygraph Association's meta-analysis of 38 studies. Single-issue tests score highest.

~90 min

Time on the day

Pre-test interview, the test itself and a short post-test discussion. Most of it is conversation.

1 in 8

Inconclusive, roughly

An honest number. If a result is inconclusive you are told so plainly, and a re-test is usually possible.

4 max

Relevant questions

Each examination tests one issue with up to four relevant yes/no questions, all agreed with you and read to the examinee beforehand.

Services

Which test do you need?

Every examination is built around your specific question. These are the situations we are asked about most.

Specific-issue investigation

Most common

For employers, security companies, body corporates and families

Something has happened: stock is missing, cash is short, a document leaked, or an allegation has been made. A specific-incident examination discovers whether someone was involved in, or has knowledge of, that one event. It shortlists possibilities, confirms statements, and clears the people who are not connected.

  • Theft, fraud and shrinkage
  • Breach of confidentiality or policy
  • Damage, sabotage and tip-offs
  • Clearing a wrongly suspected person

Pre-employment screening

For roles with access to cash, stock, keys, data or vulnerable people

Interviews, CVs, references and criminal-record checks capture only part of a candidate's background. A pre-employment polygraph adds an extra layer of insight into past dismissals, undisclosed matters and conflicts of interest, so you hire with a complete and confident picture.

  • Security, retail, logistics and cash-handling
  • Domestic staff and childminders
  • Finance, procurement and IT administrators

Periodic in-service screening

For businesses that want honesty built into the culture

For staff in responsible, high-risk or high-trust positions. People do what is inspected, not only what is expected: a known, fair, periodic screening programme keeps everyone honest and steadily reduces the company's risk. We help you write the policy and run the cycle.

  • Annual or random cycles
  • Fleet, warehouse and cash-in-transit teams
  • Policy wording and consent clauses

Private and relationship matters

For individuals, couples and families

Doubt, dishonesty and mistrust are emotionally draining. Many couples choose a polygraph as a step towards resolving misunderstandings and rebuilding trust. Handled privately, without judgement, at a neutral venue.

  • Fidelity and trust
  • Family and estate disputes
  • Testing yourself to clear your name

Based in Durban, covering the surrounding areas and all of KwaZulu-Natal. Examinations are usually done on your premises in a quiet office, or at a neutral venue for private matters. Reports are written to support disciplinary hearings, CCMA matters and court proceedings alongside other evidence.

How to commission a test

Six steps from first call to written report

You do not need to know anything about polygraphs to get started. Tell us what happened; we handle the rest.

1

Get in touch

Call, WhatsApp or use the form below. We will arrange a free 15-minute conversation to understand your situation and tell you honestly whether a polygraph will help. Sometimes it will not, and we will say so.

Tell usWhat happened, where and when, who was involved, and whether this is a pre-employment, periodic or specific-incident examination. Dan or a staff member will phone you back to confirm the date, time, address and on-site contact.
2

Agree the questions and the fee

Dan discusses the issue with the decision-maker, drafts up to four relevant yes/no questions with you in plain language, confirms the right test format, and sends a written quote. Nothing goes ahead until you have approved both.

You receiveA written scope, the exact relevant questions, the fee, and a draft consent form for each person to be tested.
3

Invite the examinees and prepare the room

Each examinee receives a written "Invitation to a Polygraph Examination" at least 48 hours before, stating the date, time and their rights, with no threats or pressure. They bring their ID. You provide a quiet, private office. The employer checklist below covers everything.

Employers noteIf polygraph consent is not yet in your employment contracts, we will give you wording to add going forward. Tell us in advance if an interpreter or a lawyer will attend.
4

Examination day

About an hour and a half per person. Dan checks the examinee's ID against the copy you provide (so the right person is tested), explains the process, reviews every question, runs the test, and holds a short post-test discussion. Examinees are treated fairly, courteously and impartially throughout.

On the dayNo cell phones or watches in the room; ID book or card only. Normal meals, medication and sleep are fine. Examinees must not be under the influence of alcohol or drugs.
5

Scoring and verbal result

Charts are scored using a standardised, validated method. In most cases the commissioning client receives a verbal result the same day.

Three possible findingsNo significant response · Significant response · Inconclusive. We never guess, and we tell you if a result is inconclusive.
6

Written report

A signed report within 48 hours covering the issue tested, the questions asked, the technique used, the finding, and any admissions made. We remain available to explain it, and to testify if ever required.

ConfidentialityResults are disclosed only to the authorised individual who commissioned the test, and to the examinee. Nothing is shared with anyone else without written authority.
What the day looks like

Three phases, no surprises

Phase 1 · 30–45 min

Pre-test interview

The examiner explains the instrument, confirms consent, takes a short medical and background history, and goes through every question that will be asked. The examinee can suggest changes to wording.

Phase 2 · 20–30 min

The test

Sensors are fitted. The agreed questions (up to four relevant ones) are asked several times with pauses between. The examinee sits still and answers only yes or no.

Phase 3 · 10–20 min

Post-test

Sensors come off. The examiner may discuss any responses of note and give the examinee the chance to explain. The examinee leaves knowing the process is complete.

For employers

Preparing for an on-site examination

A good result depends on a good set-up. This is exactly what Dan asks of every client before he arrives.

Case studies

What a polygraph changes in practice

Five situations we see regularly, and how a properly run examination resolved each one.

Specific issue · Retail

R340 000 of stock shrinkage, eighteen suspects

Client
Hardware retailer, two branches
Tested
18 staff over three days, on site
Format
Single-issue comparison question test

Stock counts had drifted for eight months and morale was collapsing because everyone felt suspected. The owner wanted certainty before dismissing anyone.

Sixteen staff showed no significant response and were cleared in writing. Two showed significant responses; one made a full admission in the post-test discussion and named a receiver. The owner recovered part of the stock through the police and, just as importantly, could tell sixteen people they were trusted.

Clearing a name · Domestic

The housekeeper accused of taking a ring

Client
Private household
Tested
One employee, at her own request
Format
Single-issue test

A ring went missing. Suspicion fell on a housekeeper of eleven years, who was distraught and asked to be tested so she could prove her innocence.

No significant response. The report allowed the family to apologise and keep a trusted employee. The ring was found two weeks later in a coat pocket. Polygraphs clear innocent people far more often than television suggests.

Pre-employment · Security

A guarding contract that could not afford a bad hire

Client
Security company tendering for an estate contract
Tested
12 shortlisted guards
Format
Multi-issue screening test

The estate required screened staff. Reference checks were clean but thin.

Ten applicants were cleared. Two showed significant responses on undisclosed dismissals for theft, which they then confirmed in interview. The company won the contract and now screens every new guard as policy.

Insurance · Claimant-requested

A hijacking claim stuck for four months

Client
Claimant, with the insurer's agreement
Tested
One person
Format
Single-issue test on the account of events

The claimant's vehicle was taken at gunpoint with no witnesses. The insurer was hesitant. The claimant offered to be tested.

No significant response. The report was accepted by the assessor and the claim was settled within two weeks. The claimant paid for the test and had it refunded under the policy.

Attorney-commissioned · Labour

A leaked tender and a CCMA-proof process

Client
Attorney acting for a logistics company
Tested
Four managers with access to the file
Format
Single-issue test, interpreter provided for one examinee

A confidential bid reached a competitor. The attorney needed evidence that would stand up alongside the email forensics.

One manager showed significant responses and the finding corroborated the IT logs. The disciplinary hearing relied on the combined evidence, as South African practice requires, and the dismissal was upheld.

About these case studies. They are composites of typical South African engagements, written to show how examinations run. Names, figures and identifying details have been changed, and no client is identifiable. Every real client's matter stays confidential.

Photo of Dan
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Your examiner

Meet Dan Herman

Dan Herman is based in Durban and covers the surrounding areas and all of KwaZulu-Natal.

Most of Dan's working life has been in warehousing and distribution, supply chain and manufacturing, so he understands how losses actually happen on a floor, in a yard or on a route. He was trained and accredited through the American International Institute of Polygraph (AIIP), a divisional member of the American Polygraph Association, and is a member of the South African Professional Polygraph Association (SAPPA). He works with integrity and discretion, to the prescribed standard of practice, in order to find the truth. The truth comes out eventually; the sooner it does, the less it costs.

  • Trained and accredited through the American International Institute of Polygraph (AIIP), a divisional member of the APA
  • Member, South African Professional Polygraph Association (SAPPA), the self-regulating body for examiners in South Africa
  • Industry background: warehousing & distribution, supply chain, manufacturing
  • Bound by a professional code of ethics; every chart retained for quality review
American International Institute of Polygraph badge South African Professional Polygraph Association badge Accreditation and membership badges held by Dan Herman.
Fees

A fixed quote before anything is booked

You will never be surprised by the invoice. The fee is agreed in writing at step two, and it includes everything below.

Single examination
Quoted on request

One person, one issue. Ideal for private matters and claimant-requested tests.

  • Free consultation and question design
  • Consent documentation
  • Full examination (about 2 hours)
  • Signed written report
Group investigation
Per-person rate, quoted on request

Several people tested on the same incident. Rates reduce with numbers, and we come to your premises.

  • Everything in a single examination
  • Investigation planning with you
  • On-site testing over consecutive days
  • Consolidated report for management
Screening programme
Annual plan, quoted on request

Pre-employment and periodic screening for businesses that want it as policy.

  • Policy and contract-clause drafting
  • Agreed turnaround for new hires
  • Scheduled in-service cycles
  • Management reporting

What affects the fee: the number of people, travel distance, interpreter requirements, and whether expert testimony is needed later. Payment is required before results are released.

Questions people are nervous to ask

Frequently asked questions

I'm innocent but I'm terrified of the machine. Will nerves make me fail?
No. Everyone who sits down is nervous, including people who have nothing to hide. The test does not measure how nervous you are. It compares your body's reaction to the relevant questions with its reaction to other questions in the same test. General anxiety affects all of them equally and washes out of the scoring. The pre-test interview exists partly to let you settle down before any recording begins.
Can a polygraph be beaten?
Deliberate attempts to manipulate the charts (controlled breathing, muscle tensing, biting the tongue) produce distinctive patterns that modern instruments and trained examiners recognise. Attempts are noted in the report. The honest answer is that no test is perfect, which is exactly why South African practice treats the result as corroborating evidence rather than proof.
Who gets to see the result?
The person or organisation who commissioned the test, and the examinee on request. Nobody else, unless the commissioning client gives written authority or a court requires it. Private clients' matters are never discussed with anyone.
Is a polygraph result admissible at the CCMA or in court?
Polygraph examiners have been accepted as expert witnesses at the CCMA and bargaining councils, and a commissioner decides what weight to give the evidence. A result on its own is not a basis for a finding of guilt; it must support other evidence. Our reports are written with this in mind.
What if I have a medical condition, or take medication?
Most conditions and most prescribed medications have no effect on the test; take your medication as normal. Tell the examiner about anything you take or any condition you have during the pre-test interview. In rare cases (for example, a very recent heart event, late pregnancy, or severe respiratory illness) we will postpone rather than test.
What questions will I be asked?
Only questions about the specific issue being tested, all of which are read to you and agreed with you before the sensors go on. You will not be asked about unrelated matters, your private life, or anything you have not seen in advance.
How many questions will there be?
Normally a maximum of four relevant questions per examination, each answered yes or no. They are formulated with the person who commissioned the test, then read to and discussed with the examinee before the sensors go on. Keeping the number small is what makes the result reliable.
What does "inconclusive" mean?
The charts did not show a clear enough pattern to call either way. It happens in roughly one test in eight and is not a finding against anyone. Usually a second test on another day resolves it, often at a reduced fee.
Can my employer force me to take a test?
No. Testing without written consent is unlawful. If your contract contains a polygraph clause you have already agreed in principle, and an unreasonable refusal may count against you as circumstantial evidence, but you cannot be physically compelled and you are entitled to an interpreter and to understand every question.
Do you test children or people under 18?
No. We do not examine minors.
How soon can you do it?
Private examinations are usually available within a few days. Group investigations depend on numbers and location; we can often be on site within a week. Urgent matters are accommodated where possible.
Do I need to prepare anything?
Sleep normally, eat normally, and arrive on time. Bring your ID book or card, and leave your cell phone and watch outside the room. Avoid alcohol for 24 hours and do not take recreational drugs. If you are the commissioning client, have the facts of the incident written down so the questions can be drafted accurately.
Book a free consultation

Tell us what happened. We will tell you whether a polygraph can help.

No obligation, and no cost for the first conversation. If a polygraph is not the right tool for your situation, we will say so and point you somewhere better.

  • Call or WhatsApp066 296 7090
  • Emailenquiries@polygraphmatters.co.za
  • Based inDurbanExaminations at our rooms, your premises, or a neutral venue
  • HoursMon–Sat, 07:30–18:00Evening and urgent appointments by arrangement

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